Acceptance of these terms
Klingbar is operated by Welded Anvil Technologies LLC ("we" or "us"). By creating an account or using Klingbar you agree to these terms. If you're using Klingbar on behalf of a business or team, you confirm you have authority to bind the business or team you act for. If you don't agree, don't use the service. These terms are governed by the laws of the State of Texas, and disputes are resolved in the state or federal courts located in Texas.
The service
Klingbar provides klingbar.com, a service for configuring crews of AI agents ("personas") and recording what they do, and the crew daemon you install on a machine you control (your "box"). Your personas run on your box, using engine accounts you hold with third-party providers; your use of those engines is governed by your own agreements with those providers, and you are responsible for the actions your personas take with the access you give them. Focus groups, a capability of a crew's marketing persona, use synthetic panelists: language-model simulations, not real people. Their responses are directional research signal, not a substitute for human studies or professional advice. We may change, add, or remove features over time.
Your account
You're responsible for the credentials you register (including WebAuthn passkeys) and for activity under your account. Keep your sign-in factors secure and tell us promptly at support@klingbar.com if you suspect unauthorized access. You must provide accurate account information and be at least 13 years old to use Klingbar.
Acceptable use
Use Klingbar lawfully and in good faith. Don't:
- submit stimuli or prompts that are illegal, infringing, or that you don't have the right to use;
- attempt to reverse-engineer, scrape, overload, or circumvent the platform's limits or security;
- resell or redistribute the panelist library or platform output as a competing dataset or service;
- use the service to generate unlawful, harassing, or deceptive content.
We may suspend access for conduct that threatens the platform or other users while we investigate.
Your content and our IP
You keep ownership of the stimuli, prompts, and other work product you supply. You grant Klingbar a limited license to process that content solely to operate the service for you (store your crews' configuration, render the records your box reports, and relay your decisions and configuration to your box), as described in our privacy page. Klingbar owns the platform, the panelist library, and the software; we grant you a non-exclusive, non-transferable right to use them while your account is active. The output your crews produce, including focus-group syntheses, is yours to use.
Fees
Klingbar is free during early access, and we do not collect payment. You are responsible for the costs of your own box and of the engine accounts your personas use. There is no paid plan. If a paid plan is introduced, its terms will be published and you will be asked to accept them before you are charged. The pricing page describes the current arrangement.
Disclaimers
Klingbar is provided "as is" and "as available." Synthetic panelists are model-generated and may be inaccurate, incomplete, or inconsistent; you're responsible for how you interpret and act on the output. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent permitted by law, Klingbar and Welded Anvil Technologies LLC are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Some jurisdictions don't allow these limits, so parts of this section may not apply to you.
Termination
You can stop using Klingbar and delete your account at any time from your account's danger zone. We may suspend or terminate access if you breach these terms or if we discontinue the service. On termination, your right to use the service ends, and your box stops receiving configuration from klingbar.com; the sections that by their nature should survive (ownership, disclaimers, liability) continue to apply.
Changes to these terms
We may update these terms as the product and our legal obligations evolve. When we make material changes we'll update this page and, where appropriate, notify you. Continued use after a change means you accept the updated terms.
Contact
Questions about these terms? Send a note via the contact form or write to support@klingbar.com. Klingbar is operated by Welded Anvil Technologies LLC, PO Box 720652, Dallas, Texas 75372.