What the words mean

Who does the work

crew: A team of personas that watches one part of your business and reports to you in Slack.; Acme Co is a crew. You can have more than one.
persona: One worker in a crew, with its own brief, its own channel and its own schedule.; logs watches your error logs and posts in #ops.
task: A job a persona does on a schedule, or when someone asks.; chief writes the Monday brief every week.
run: One time a persona did a task or answered a message, from start to finish.; Runs are listed under Activity.
brief: What a persona is told to do, in your words.; Watch the error logs and tell #ops about anything new.

What needs you

card: A change a persona wants to make. Nothing happens until an approver says yes.; In Slack a card has Approve and Deny buttons.
question: Something a persona asked in the middle of a run. The first answer lets it finish.; chief asks: should the Monday brief include churn?
learning: A rule a persona proposes to follow from now on. You keep it or drop it.; Ignore the nightly backup warning between 02:00 and 02:15.
approver: A person allowed to decide cards for a crew. They link their Slack account once.; Change approvers under Settings, People and approvers.
Needs you: Everything waiting on you, in one crew or across all of them.; The number beside Needs you is how many.

Slack

workspace: Your Slack workspace. You add Klingbar to it once, and every crew there uses it.; Acme Co's Slack.
@Klingbar: Klingbar's app in your Slack. Personas post through it under their own names.; Start a message with "@Klingbar logs" to reach logs.
Home tab: Klingbar's page inside Slack that lists everything waiting on you.; Open Klingbar in Slack's sidebar, then Home.
linked: Klingbar knows which Slack account is yours, so a tap in Slack counts as you.; Link Slack from your account page.

Where it runs

box: The always-on computer your crew runs on. It keeps every password to itself and only ever calls out to klingbar.com.; One box can run many crews.
AI subscription: The AI tool your personas use, signed in on the box with your own account, or an API key, billed per call. You pay for it directly.; Claude Code, signed in with your Claude account.
helper: The person you hand the box setup to. Klingbar emails them a link that works for 24 hours.; Your developer, or whoever runs your servers.

Setting it up

standing rules: The house rules every persona reads before it does anything.; Never email a customer without a card.
business context: What every persona knows about your business and about you.; Edit it under Settings, Business context.
schedule: When a task runs, in the crew's timezone.; Weekdays at 9:00.

How things are reported

digest: A weekly summary of what each persona did.; Posted in Slack and kept under Activity.
not reported: The box has not told us this yet. It is not the same as zero or none.; Spent today: not reported.
stale: We have not heard from the box for 5 minutes. It may be off or offline.; You get one email when a box goes stale.
paused: A persona that is not starting new runs, because someone, or its AI subscription's usage limit, asked it to wait.; billing is paused until Monday.

For technical owners

For the person who sets up and runs the box. Everything above is enough to use Klingbar without these.

engine: The command-line AI tool a persona runs on. Plain name: AI subscription.
account: A named engine login on the box; limits and pauses are per login. An account may also be a key account or a pool.
login: One signed-in identity an engine runs as.
pool: An account naming several logins of one engine, tried in order.
key account: An account whose login is an API key held as a sealed secret.
billed per call: The label on any seat that can reach a key account.
sign-in: Logging an account in, by hand on the box or from the web.
seat: The account, model and effort a run uses, written account:model:effort.
model: The particular AI model an engine runs, such as a Claude or GPT model name.
effort: How hard the engine works before it answers. Not every engine has one.
standby: The seat a run moves to when its own is paused. The identifier in the configuration is secondary.
turn limit: The most turns a run may take. A run that reaches it stops, is not retried, and the box reports CEILING.
hold: A condition under which a box starts nothing new, such as low memory or an unwritable home.
fault: A named problem a box has found with itself, such as its home directory being shadowed.
panel: Several seats that work on one task together, with an evaluator that makes the call.
daemon: The program on the box that runs your crews.
pairing code: The one-time code in the install line. It works once, for 15 minutes.
release: A published version of the daemon. A box takes new releases on its own unless it is pinned.
transport: How a crew's box reaches Slack: through klingbar.com, or through an older crew's own app.
cohort: A versioned set of synthetic panelists a crew runs focus groups with.
experiment: A test of two or more arms, registered on the box and reported to klingbar.com.
focus group: Rounds of isolated reactions from a cohort's panelists to one creative, run on the box.