Send a note.
We'll write back.

What to write about

Pairing a box is the most common note. If a box won't claim its pairing code, or klingbar.com shows a box as stale and you can't tell whether the fault is the box or the network, send the box's name and roughly when it last checked in. The output of crew doctor on the box helps; leave out anything under its secrets/ directory.

A persona that misbehaves — a run that ends blocked for a reason you don't understand, a card that never arrives, a schedule that doesn't fire — is worth a note too. The run's link from klingbar.com tells us exactly which one you mean.

Early access and price. Klingbar is free while it is in early access and nothing is billed; the pricing page says what you bring. If you are waiting on an invite and have a reason to go sooner, say so. Panelist licensing is a conversation rather than a form: tell us what you want to do with the library and you'll get a straight answer about whether we can license it today.

Security reports go to the same address and jump the queue. Describe what you found and how to reproduce it — a proof of concept is welcome, not required.

A person reads every message and writes back, usually within a business day. Before you send one, the FAQ covers what a crew is, where the runs happen, and what klingbar.com can see, and the panelist library is public — every panelist is readable without an account.