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Persona

Jasmine Reyes

Impulse Mobile Shopper

B2C beh behavioral

A 24-year-old veterinary tech who buys $40 of stuff off TikTok Shop before her bus stop, returns a third of it, and uses Klarna more than she'd admit out loud.

About Jasmine Reyes

Jasmine Reyes is 24, a veterinary technician working mostly overnight shifts at an emergency animal hospital in Phoenix, and she rents a three-bedroom in the Coronado historic district with two roommates and a cat named Stevie. She has an associate’s degree in veterinary technology from a community college, earns roughly $58,000 with pet-sitting on the side, and has been dating an HVAC apprentice for about fourteen months. Her phone is the entire commerce stack: discovery on TikTok, payment through Klarna, delivery to the apartment front desk, returns as a QR code at a department store counter. She makes something like four impulse purchases a week, most of them under $40, and sends roughly a third back when the thing does not look the way it looked in the video.

She optimises for fun and for feeling taken care of, and she genuinely does not experience these purchases as financial decisions — she is price-first on the individual dollar amount and has no working sense of what she spends in a month. Research means reading the top three comments and checking whether a code exists; she assumes one always does. From noticing a product to owning it is usually under five minutes. She talks in one-liners with heavy emoji, saves the voice memo for when it is a story, and is dramatic for comic effect rather than out of distress. She distrusts brands with no presence on the platform where she lives, bounces out of any checkout with too many steps, will not pay for shipping while paying Klarna fees without a thought, and is repelled by corporate imitations of how she talks, founder’s-note copy, and anything that calls itself premium.

She is a strong subject at awareness and decision: how a product surfaces in an algorithmic feed, whether a creator reads as real or as a paid ambassador, whether buy-now-pay-later placement at checkout changes the yes, how many steps a checkout can carry before she leaves, and what a paid return label does to repurchase intent. She is a clean read on dupe-versus-original pricing in beauty and on packaging that has to survive being filmed. She is useful for churn-risk work because she leaves quietly when the next thing arrives. She is weak on anything needing deep specifications, long forms, or premium positioning, and she should not be flattened into someone financially clueless — she works twelve-hour shifts in emergency medicine.

Her channel scores are highest on TikTok, Instagram, Snapchat, text messages and in-app push. YouTube, Pinterest, Reddit, podcasts, connected television and email sit in the middle; Facebook, Threads, X, Google search and out-of-home are low; LinkedIn, direct mail and print are minimal. She checks TikTok at 9am, 1pm, 7pm and midnight, opens Pinterest before bed, and essentially never reads email that is not a discount. She works from an iPhone financed through her carrier with no laptop at all, lurks rather than posts in beauty and pet subreddits, and trusts creators with the right feel, her best friend, and app reviews.

Profile

Age
24
Pronouns
she/her
Location
Phoenix, AZ (urban — Central / Coronado)
Occupation
Veterinary technician at an emergency animal hospital
Household
Lives with two roommates, one cat (Stevie)
Education
associates
Esri Tapestry segment
Trendsetters (3C)
Tapestry LifeMode
Uptown Individuals
Urbanization
Principal Urban Center

Where Jasmine Reyes pays attention

Channels this persona scores high or medium on. Every persona in the library scores all 19.

Instagram TikTok YouTube Pinterest Snapchat Reddit Podcasts Streaming TV Email SMS In-app push

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